Frequently Asked Questions

Products

Are your products really eco-friendly?
Yes! Every product is vetted for sustainability. We look at materials, manufacturing processes, packaging, and company ethics.

Where do your products come from?
We work with ethical manufacturers and suppliers worldwide who share our commitment to sustainability.

Orders

How long will my order take?
Standard shipping is 5-10 business days. Express is 2-4 business days.

Can I track my order?
Yes, tracking information is sent via email once your order ships.

Sustainability

What packaging do you use?
All orders ship in compostable mailers, recycled cardboard boxes, or reusable packaging. No plastic.

Do you offset carbon emissions?
Yes, we partner with verified carbon offset programs to neutralize shipping emissions.