Terms of service

# Terms of Service

_Last updated: May 2026_

## 1. Introduction

Welcome to Slate Sustainability. These Terms of Service govern your use of our website and the purchase of products from our store. By accessing or using our site, you agree to these terms.

## 2. Company Information

**Business Name:** Slate Sustainability
**Website:** slate-sustainability-3.myshopify.com
**Contact Email:** dave@chancelogistics.com.au
**ABN:** [Add your ABN if registered]

## 3. Products & Pricing

- All products are subject to availability
- We reserve the right to discontinue products at any time
- Prices are listed in Australian Dollars (AUD) unless otherwise stated
- We reserve the right to change prices without notice
- Product images are for illustration purposes; slight variations may occur

## 4. Orders & Payment

- By placing an order, you agree to provide current, complete, and accurate purchase information
- We accept major credit cards, PayPal, and Shopify Payments
- Orders are not confirmed until payment is successfully processed
- We reserve the right to refuse or cancel any order for any reason

## 5. Shipping & Delivery

- See our [Shipping Policy](/pages/shipping-policy) for full details
- Risk of loss and title for items pass to you upon delivery to the carrier
- We are not responsible for delays caused by customs, weather, or carrier issues

## 6. Returns & Refunds

- See our [Refund Policy](/pages/refund-policy) for full details
- 30-day return window for most items
- Items must be unused and in original packaging

## 7. Intellectual Property

All content on this site — including text, images, logos, and designs — is the property of Slate Sustainability or our licensors and is protected by copyright and trademark laws. You may not use, reproduce, or distribute our content without written permission.

## 8. User Conduct

You agree not to:
- Use the site for unlawful purposes
- Attempt to gain unauthorized access to our systems
- Interfere with the site's functionality
- Submit false or misleading information

## 9. Limitation of Liability

To the maximum extent permitted by law:
- We are not liable for any indirect, incidental, or consequential damages
- Our total liability is limited to the amount you paid for the product in question
- We do not guarantee that the site will be error-free or uninterrupted

## 10. Privacy

Your privacy matters. See our [Privacy Policy](/pages/privacy-policy) for details on how we collect, use, and protect your personal information.

## 11. Governing Law

These terms are governed by the laws of Australia. Any disputes will be resolved in the courts of Australia.

## 12. Changes to These Terms

We may update these terms from time to time. Changes take effect immediately upon posting. Continued use of the site constitutes acceptance of the updated terms.

## 13. Contact Us

For questions about these terms:

**Email:** dave@chancelogistics.com.au
**Response Time:** Within 24 hours

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*Thank you for supporting sustainable living with Slate Sustainability.*